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PRIVACY POLICY

In order to comply with current rules, we classify the different types of cookies which we use on the website, or which may be used by third parties through our website. The classification was developed by the International Chamber of Commerce (UK) and explains more about which cookies we use, why we use them, and the functionality of them.

This Policy sets out how Combat Stress promises to respect all personal data that you share with us, or that we get from other sources. We intend to keep this data safe and we will not do anything you would not reasonably expect.

This policy applies to all information collected, both offline and online, the websites we operate and our use of post, emails, telephone calls and text messages for marketing purposes. It covers what we collect and why, what we do with the information, what we won’t do with the information, and what rights you have.

WHAT IS A COOKIE?

Cookies are text files containing small amounts of information which are downloaded to your personal computer, mobile or other device when you visit a website. Cookies are then sent back to the originating website on each subsequent visit, or to another website that recognises that cookie. Cookies are useful because they allow a website to recognise your device.

Persistent cookies – these cookies remain on your device for the period of time specified in the cookie. They are activated each time that you visit the website that created that particular cookie.

Session cookies – these cookies allow website operators to link your actions during a browser session. A browser session starts when you open the browser window and finishes when you close the browser window. Session cookies are created temporarily. Once you close the browser, all session cookies are deleted. Cookies do lots of different jobs, like letting you navigate between pages efficiently, remembering your preferences, and generally improving the user experience. You can find more information about cookies at allaboutcookies.org and youronlinechoices.eu.

COOKIES USED ON OUR WEBSITE

A list of all the cookies used on the website by category is set out below.

Strictly necessary cookies – These cookies enable services you have specifically asked for. For those types of cookies that are strictly necessary, no consent is required. These cookies are essential in order to enable you to move around the website and use its features, such as accessing secure areas of the website. Without these cookies services you may need, like the ability to contact us via the website, cannot be provided.

Performance cookies – These cookies collect anonymous information on the pages visited. By using the website, you agree that we can place these types of cookies on your device. These cookies collect information about how you use the website, for instance which pages visitors go to most often, and if they get error messages from web pages. These cookies don’t collect information that identifies an individual visitor. All information these cookies collect is aggregated and therefore anonymous. It is only used to improve how the website works.

Functionality cookies – These cookies remember choices you make to improve your experience. By using the website, you agree that we can place these types of cookies on your device. These cookies allow the website to remember choices you make (such as your language or the region you are in) and provide enhanced, more personal features. These cookies can also be used to remember changes you have made to text size, fonts and other parts of web pages that you can customise. They may also be used to provide services you have asked for such as contacting us, watching a video or commenting on a post / page. The information these cookies collect may be anonymised and they cannot track your browsing activity on other websites.

Using browser settings to manage cookies – The Help menu on the menu bar of most browsers will tell you how to prevent your browser from accepting new cookies, how to have the browser notify you when you receive a new cookie and how to disable cookies altogether. However, because cookies allow you to take advantage of some of the website’s essential features, we recommend you leave them turned on. For example, if you block or otherwise reject cookies you will not be able to add items to your Shopping Basket, proceed to Checkout, or use any of our products and services that require you to Sign in. If you leave cookies turned on, remember to sign off when you finish using a shared computer.